1. How can I place an order? To place an order, simply browse our collection of exquisite mugs on rlicebox.com. Select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
2. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available through our checkout process.
3. Do you ship internationally? Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on your location. You can check the shipping options available to your country during the checkout process.
4. How long will it take to receive my order? Delivery times depend on your location and the shipping method chosen during checkout. Typically, orders are processed within 16538702091 business days. Once shipped, domestic orders usually arrive within [number] business days, while international orders may take longer.
5. What if I receive a damaged item? We take great care in packaging your order to ensure it arrives in perfect condition. In the unlikely event that you receive a damaged item, please contact our customer service team immediately at [insert contact information]. We will work with you to resolve the issue promptly.
6. Can I return or exchange an item? Yes, we offer returns and exchanges within [number] days of receiving your order, provided the item is unused and in its original packaging. Please refer to our Returns & Refunds Policy for more information.
7. Do you offer customization or personalization options? At this time, we do not offer customization or personalization services for our mugs. However, we continually expand our product offerings, so please check back for updates.
8. How can I contact customer service? If you have any other questions or need assistance, please don’t hesitate to contact our customer service team at [insert contact information]. We’re here to help!